"I contacted Diego Bottigliero for the first time on the 2nd of August for one of the properties he was proposing. The property was not available anymore, but Diego took the time to understand what I was looking for exactly and told me he would get back to me with properties suiting my needs. On the 11th of August he called to tell me I could visit a property the following day. I went to the viewing, loved the property and told him I was interested. By the 16th all the paperwork was over and the moving date was fixed. Diego was always sympathetic, available and fast at answering my questions. Definitely the best experience I had with an agent, thank you Diego! "
"I just wanted to thank Charlotte at City West residential for assisting me on purchasing a investment property, Her level of patient and professionalism has been outstanding .. Keep up the great work Charlotte !!"
Jay S (2017)
"Mr Alastair Murray consistently followed up from the beginning to the closure of sale all matters connected with the sale of my property of 3 Kennet House St John Wood. I have therefore, decided to seek his assistance for me to purchase another flat in the same area and to be managed by cwr."
Seyi B, December 2015
"Alastair worked professionally and effortlessly to get a difficult sale through , with regular updates and dealing with two sets of lawyers who of course where at loggerheads with each other. Excellent service "
shaun T, November 2015
"A polite, helpful and proactive staff. The advice received was helpful and an optimum sale price was achieved. Would be pleased to recommend to colleagues, friends and family."
Paolo P, October 2015
"Myself and three friends have recently rented a property with the help of Cassie Langford. Having had a lot of trouble with our previous letting agency, dealing with Cassie has been a breath of fresh air! She's gone out of her way to help us, answering all of our questions, and even working throughout her week off to make sure the referencing goes smoothly. As well as always being friendly and approachable, she is clearly extremely knowledgable, and her passion for her job is evident. We would not hesitate to rent through CityWest Residential again in the future. "
Vikki W , October 2015
"Great experience. Alastair kept regular and just right amount of contact and was very quick in responding to queries and fulfilled his commitments. The communication was smooth and service was impeccable. From the visits until the completion, everything has been top notch. Alastair diligently followed up on things when needed. I would highly recommend CityWest Residential and Alastair to anyone looking to buy their new home."
Robert D , October 2015
"I have used CityWest twice in the last few years and they have been the bestbest! "
Robert M , October 2015
"Three friends and me have been looking for a four bedroom property for our year at UCL for quite a while, and were pretty upset about our experiences house hunting so far. We explained our situation to Cassie, and she sympathised with us and helped us find an amazing property. The continuous support, and clear communication from that point onwards have been the sole pillar of comfort that led to our relatively stress free experience throughout the process of securing the property. We are glad we met her, grateful that in the end, we got a house and were glad we didn't need to experience unnecessary stress during the start of our studies. Sincerely recommend her!"
Marco L, October 2015
""Sarah Chouli has been incredibly helpful in the last few weeks as we've been progressing through our house sale – prompt and with great advice!"
Tom H , August 2015
"Me and my partner were advised by our friends to go to Irmina Machnio whilst we were looking for a flat to rent. She understood our requirements perfectly well and it didn't take her long to find us a great flat. She was excellent throughout the process. She kept in contact at all times to assist us. She is a great asset to the company and we would highly recommend her!"
Joanna S, August 2015
A managing agent that manages! "
Robert M , August 2015
"Irmina proved to be very professional and efficient. She had full knowledge of the market, property and has since swift in sending the relevant documentatio to proceed with marketing the flat."
Shabber A, August 2015
"Highly recommended all! A pleasure working with Mr Ruggiero; so warm, consistent and dilgent in his work ethic and worked outside his advertised working hours to support a novice like me! Kudos to Lorenzo & his team for their contribution also.. You have made me a happy seller; indeed! Thank you deeply City West Residential! :) :) "
Mary V, August 2015
"I tried far a property that could satisfy my requests: the central area, and good profitability in relation to the purchase price. I came across CityWest Residential and I was introduced to Michela, Italian like me, that was decisive for the purchase: if I had not been able to rely on its availability, kindness and professionalism, probably the purchase would not be been successful. In fact, the seller gave me a lot of problems and I was giving up hope... Besides, she is not even in sales, but in the rents. One more reason to entrust her the rent of my apartment just bought and is now being restored."
Sergio I , August 2015
"Sarah is more of an asset to City West than I could possibly put into words. She is cheerful, helpful, resourceful, and efficient, but most of all, she truly understands that the communities on the kind of estates she's dealing with are made of diversely different people, of all ages and means. She has an incredible knack of understanding them all and providing an outstanding service - everyone I've spoken to about her says the same. She is a truly caring woman, who is always ready to listen, and try her best for each of us. She is simply brilliant at doing what must be a very difficult job. "